Privacy policy
Last updated: April 21, 2026
Udlært operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience ("Services"). Udlært is powered by Shopify, which enables us to deliver the Services to you. This privacy policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our terms of service and this privacy policy, this privacy policy applies.
Please read this privacy policy carefully. By using and accessing the Services, you acknowledge that you have read and understood this privacy policy.
1. Personal information we collect or process
When we use the term "personal information," we refer to information that identifies or can reasonably be identified to relate to you. Personal information includes the following categories:
Contact information, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and bank account numbers, payment card information, and other financing.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including the items you view, add to your cart, add to your wishlist, purchase, return, and other transaction-related information.
Communication with us, including information you include in your communication with us, such as when you send us an email, call us, or fill out a form.
Technical and usage pattern information, including your IP address, browser type and version, operating system, time spent on pages, pages you visited, and links you clicked, and other technical data and interaction patterns with the Services.
Devices and location, including information about the devices you use to access the Services, such as geolocation and device ID.
Information you provide directly to us, including by filling out forms, participating in contests, giveaways, surveys, or other interactions.
2. How we collect personal information
We collect personal information in multiple ways:
Directly from you: When you make a purchase, create an account, subscribe to our newsletter or other communications, or fill out a form on our website.
Automatic collection: As you navigate the Services, we automatically collect technical and usage pattern information through cookies, pixels, local storage, web beacons, and similar technologies.
From third parties: From Shopify, payment processors, shipping providers, customer support vendors, analytics providers, marketing and advertising partners, and social media platforms.
3. How we use your personal information
We use your personal information for the following purposes:
Delivery of Services, including processing your orders, handling your payments, delivering products, providing customer support, and handling returns.
Communication, including sending order confirmations, shipping notifications, changes to our terms of service or this policy, responses to your inquiries, and, if you have opted in, newsletters, campaigns, and other marketing communications.
Personalization, including tailoring content, recommendations, and offers based on your interests and purchase history.
Analysis and improvement, including analyzing user behavior, patterns, and trends to improve the Services, develop new features, and, where applicable, increase our marketing effectiveness.
Legal and security purposes, including protecting our legal rights and obligations, combating fraud, preventing misuse, enforcing our terms of service, and complying with law.
4. How we share your personal information
We may share your personal information with the following third parties:
Service providers, including Shopify, payment processors, shipping providers, customer support vendors, analytics platforms, and marketing vendors. These third parties may only use your personal information to provide services to us.
Legal requirements: If required by law, court, authority, or if we reasonably believe it is necessary to protect our legal rights, your life, health, safety, or the rights of others.
Business transactions: If we are involved in a merger, acquisition, or if our assets are sold, your personal information may be transferred as part of the transaction.
5. Your legal rights
Depending on where you are located, you may have the following legal rights:
Right to access: You may request access to the personal information we hold about you.
Right to correction: You may request that we correct your personal information.
Right to deletion: You may request that we delete your personal information.
Right to object: You may object to certain forms of processing of your personal information, such as marketing.
Right to data portability: You may request that we transfer your personal information to another company.
To exercise these rights, please contact us using the contact information in Section 8.
6. Security
We implement appropriate physical, technical, and administrative security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security testing. While we strive to protect your personal information, we cannot guarantee absolute security.
7. Retention period
We retain your personal information as long as necessary to provide the Services, comply with our legal obligations, and handle any disputes. When your personal information is no longer necessary, we will delete or anonymize it.
8. Contact information
If you have questions, concerns, or wish to exercise your legal rights regarding this policy or our processing of your personal information, please contact us:
Udlært by Maker Factory
Varde, Denmark
h.beck@makerfactory.dk
CVR: 40455885
9. Changes to this policy
We may update this policy from time to time. We will notify you of material changes by sending you an email or by placing a notice on the Services. Your continued use of the Services following updates means you accept the updated policy.