Frequently asked questions about journeyman gifts

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Here we've gathered the answers to the most common questions, so you can quickly find the information you need.

Questions and answers about journeyman gifts

General questions

Answers to the most common questions about Udlært and our journeyman gift figurines.

What is Udlært?

Udlært is a Danish web shop specialising in personal journeyman gifts for skilled tradespeople. We design and produce figurines for carpenters, electricians, plumbers and sheet metal workers, bricklayers, blacksmiths and mechanics — all created to mark the transition from apprentice to skilled tradesperson. Every figurine is designed with professional recognisability in focus and can be personalised with an engraving. Udlært was founded by Henrik Beck and has produced journeyman gift figurines since 2013.

Who are the figurines made for?

The figurines are created as journeyman gifts for newly qualified tradespeople and are ideal gifts from family, friends, masters, colleagues or companies. They are typically given at the journeyman celebration, at the end of the apprenticeship or as an official gesture from the workplace to a newly qualified employee. Whether you are buying as a private individual or a company, the figurine is meant as a lasting memento of the professional achievement.

Which trades are there figurines for?

We have journeyman gift figurines for: Carpenter, Electrician, Plumber and Sheet Metal Worker, Bricklayer, Blacksmith and Car Mechanic. The range is continually being expanded with new trades. If you can't find the trade you're looking for, you're welcome to contact us — we're happy to look into a custom solution.

Are the figurines only for skilled trades?

Our primary focus is the skilled trades, but we are continually expanding the range. Feel free to contact us if there is a trade you would like that is not yet in the range. In some cases we make custom products for other educations and professions.

Sizes

Information about our two figurine sizes and what suits your occasion.

What is the difference between the 16 cm and 24 cm figurine?

We offer our journeyman gift figurines in two sizes. The 16 cm figurine is the classic compact size — perfect as a personal gift from family or friends, easy to wrap and transport, and well suited to a desk or shelf. The 24 cm figurine is the larger premium version — more imposing and detailed, and especially popular as an official journeyman gift from a workplace or as a striking tribute from the family. Both sizes come in an exclusive gift box and can be personalised with an engraving.

Which size should I choose?

For a personal gift from family or friends we recommend the 16 cm figurine — it is compact, price-friendly and still highly detailed. For an official journeyman gift from a company, a guild organisation or as a special tribute we recommend the 24 cm figurine, which makes a more imposing impression and signals that the occasion is something special. Both are popular choices — it comes down to occasion and budget.

Personal engraving

Everything you need to know about adding a personal engraving to the journeyman gift figurine.

What can I have engraved?

You are free to choose the engraving text within reasonable limits — there are no fixed templates. Most people choose a name and year (e.g. "Mads Jensen - 2026"), but you can also write a personal greeting, a short sentence or a combination. The text can be a maximum of 40 characters, and short, simple texts generally give the sharpest and best-looking result on the figurine.

How do I provide my engraving text?

You enter the text directly on the product page, in the "Personal engraving" field, before adding the item to your basket. The text follows your order and is also shown on the order confirmation, so you can double-check that everything is correct. Remember to check spelling and year before ordering — the engraving is carried out exactly as provided.

Can I change the engraving text after ordering?

Contact us as soon as possible at info@udlaert.dk if you wish to change the text after ordering. We can correct it as long as the order has not gone into production. Engravings that have already been carried out cannot be changed, as the figurine has been custom-made for you.

When will I receive the figurine if I have chosen engraving?

Figurines with personal engraving ship within 2–5 business days of ordering — the engraving typically adds 1–2 business days to the normal delivery time of 1–3 business days. You will receive an email with track-and-trace when the parcel has shipped, so you can follow the delivery.

What does personal engraving cost?

Personal engraving costs 210 kr for the 16 cm figurine and 230 kr for the 24 cm figurine. The engraving is selected directly on the product page and added to the basket as a separate add-on to your figurine. It is optional — the figurine can also be delivered without engraving.

Gift box & packaging

Information about packaging and presentation of the journeyman gift.

Is the gift box included in the price?

Yes — all our journeyman gift figurines come in an exclusive gift box, completely ready for presentation. The gift box is included in the price and is designed as an integral part of the product. You don't need to wrap the figurine further — it arrives ready to give at the journeyman celebration or the family gathering.

Can I purchase extra packaging or ribbon?

Our standard delivery includes the exclusive gift box as standard. If you would like additional packaging or a special presentation, you are welcome to contact us at info@udlaert.dk and we will find a solution.

Appearance & gender

Questions about the figurines' appearance and gender personalisation.

Can I choose whether the figurine is male or female?

Yes — all our journeyman gift figurines are available in both a male version and a female version. You select the gender directly on the product page under the "Gender" option. Both versions are designed with professional recognisability and the same level of detail — the only difference is the figurine's appearance and proportions.

Can I choose skin colour or hair colour?

The figurines come in one standard version with a focus on the professional expression rather than individual physical features. This gives a clean, elegant result that suits everyone. If you have special requests, you are welcome to contact us.

Ordering & delivery

Practical information about ordering, payment, delivery time and shipping.

How do I order a journeyman gift figurine?

You order directly through the web shop at udlaert.dk. Choose trade and gender, enter your engraving text in the field if you wish, and add the figurine to your basket. Payment is made securely online, and you immediately receive an order confirmation by email with a summary of your order including the engraving text.

What is the delivery time?

Figurines without engraving normally ship within 1–3 business days. Figurines with personal engraving ship within 2–5 business days. You will receive a dispatch email with track-and-trace when the parcel is on its way. Delivery is by GLS or PostNord throughout Denmark — either to your door or to the nearest parcel shop.

What does shipping cost?

We offer free shipping on all orders over 599 kr. On orders under 599 kr a shipping fee is calculated at checkout. All prices include VAT.

Which payment methods do you accept?

We accept the most common payment methods — including payment cards (Visa, Mastercard) and MobilePay. All payments are processed securely via Shopify Payments. Companies wishing to pay by invoice should contact us directly at info@udlaert.dk.

Can I change or cancel my order?

Contact us as soon as possible at info@udlaert.dk if you wish to change or cancel your order. We can help as long as the order has not gone into production. Personally engraved figurines cannot be cancelled once the engraving has been carried out.

Returns & complaints

Information about the right of withdrawal, returns and what to do if something is wrong.

Can I return a figurine?

Figurines without personal engraving can be returned within 14 days of receipt, provided the product is unused and in its original packaging — in accordance with EU consumer rights. Figurines with personal engraving are custom-made and cannot normally be returned unless there is a manufacturing defect or an error on our part.

What if the figurine is damaged on delivery?

Take photos of the damage and the packaging, and contact us as soon as possible at info@udlaert.dk or via the contact form. We always find a solution — either by sending a new figurine or refunding the amount. For visible transport damage, we ask to be contacted within 48 hours of receipt.

What do I do in case of a defect or complaint?

If you experience a defect on the figurine — wrong engraving, production defect or similar — please contact us at info@udlaert.dk with a description and preferably a photo. We process all complaints quickly and find a solution. You have the right to complain under the Danish Sale of Goods Act.

How does a refund work?

Approved returns and complaints are refunded via the same payment method used for the purchase. The refund is normally processed within 3–5 business days after we have received and approved the return.

Materials & quality

Questions about the figurines' quality, finish and durability.

What is the quality of the figurines like?

All figurines are designed and produced in Denmark with a focus on high quality and a beautiful finish. Every product undergoes finishing to ensure a consistent, solid and polished look. The figurines are made to stay on display for many years — as a tribute to the craft and to the person who completed the education.

Are the figurines durable?

Yes. The figurines are intended for indoor display and made with a focus on stability, detail and a finish that lasts over time. They withstand daily handling and are not fragile in normal use. We recommend indoor display and avoiding prolonged direct sunlight to preserve the colours.

Can you see how the figurines are made?

No. The finished product appears as a unified, consistent figurine with a focus on professional expression, detail and cohesion. The production method is not visible on the finished product — the aesthetic expression and professional recognisability are what matter.

Gift ideas & occasions

Inspiration for when and how the journeyman gift is best given.

Are the figurines a good journeyman gift?

Yes — the figurines are designed for exactly this purpose. A journeyman gift for a carpenter, electrician, bricklayer, plumber, blacksmith or mechanic is one of the most personal and lasting gifts you can give a newly qualified tradesperson. The figurine recognises the education, honours the trade and gives the recipient something tangible to display as a memento of the big day. With a personal engraving, the gift becomes completely unique.

When is the gift typically given?

The journeyman gift is most often given at the journeyman celebration, which celebrates passing the journeyman's exam. It is also given at the end of the apprenticeship or as an official gesture from the workplace. Many families give the figurine as a surprise at the gathering after the journeyman's exam. Companies typically choose it as a formal and personal recognition for newly qualified employees.

Who typically gives a journeyman gift figurine?

The figurine is given by many different people: parents and family, partners, good friends, masters and colleagues at the apprenticeship, or the company as official recognition. It is a gift that suits every relationship — whether you want to give something deeply personal from the heart or a professional, well-considered gift from the workplace.

Companies & larger orders

Information for companies wishing to order journeyman gifts for newly qualified employees.

Can companies order journeyman gift figurines?

Yes — many companies choose our figurines as a personal and professional journeyman gift for newly qualified employees. It is a gift that signals the company recognises and celebrates the education. We have experience with everything from single orders to larger orders for guilds, educational institutions and companies with many apprentices.

Can we order several figurines at once for the company?

Yes. We offer solutions for companies wishing to order several figurines together — for example for a graduation ceremony or for ongoing use as employees qualify. Contact us at info@udlaert.dk with quantity, trades and any engraving requests, and we will prepare a quote.

Can we get an invoice when ordering?

Yes. Companies preferring invoicing over card payment should contact us directly at info@udlaert.dk before ordering. We will find a solution that fits your procurement process — including EAN invoicing for public institutions by arrangement.

What is the delivery time for larger company orders?

Delivery time for larger orders is agreed individually and depends on quantity, trades and whether engraving is required. Contact us in good time — especially in busy periods such as spring and late summer, when many journeyman's exams take place. We recommend contacting us at least 2 weeks before the desired delivery date for larger orders.